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Terms & Conditions

By placing an order, the customer approves playgagdetsworld terms of purchase and accepts that there is a responsibility for payment with the purchase.

The orders will be placed online via the website as we do not have a physical store. Customers under the age of 18 must have permission from their legal guardian before the purchase is done. A minor that orders without their legal guardian’s consent is not bound to the purchase but will be held financially responsible for playgagdetsworld costs. The legal guardians have the ultimate responsibility for minors. Orders that are placed without consent in another person’s name will be reported. The prices in the web store and any eventual offers will be valid for as long as the items are in stock and until further notice. We reserve a disclaimer for any eventual errors or written mistakes. These terms of purchase are applicable as long as they are in no way conflicting with Swedish, or any other adjacent, law

Price changes

We reserve the right to change prices without previous notification, for example in the case of major changes in exchange rates. Products that are stocked are always delivered at the confirmed price and if it should change between the placement of the order and its delivery, the price at the time when the order was placed will be the valid one. For products that are not in stock at the time of the order the price that was confirmed at the time of its placement will be valid, except for the manufacturer has adjusted the prices or other circumstances.
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Transportation damages

Always check your delivery when you collect it. If the goods seem damaged, you should always unpack it and check the ordered items. If the goods have been damaged because of transportation (physical damage of the items) the customer should immediately contact the logistics partner that you have chosen and file a complaint. After this is done, contact Playgadgetsworld via email (support@playgadgetsworld.com) and declare the order ID, as well as the tracking number so that we are made aware of the incident.

Complaints

If it turns out that you have a problem with your goods, we initially need an error report that demonstrates/explains what specific issues you have with your item/product. You will send your report to us via email at support@playgadgetsworld.com .You must be as detailed as possible so that we can make a thorough evaluation. Please observe that for warranties and complaints the following are not approved: returns that turn out to not be faulty, problems that have been created through faulty handling/usage, returns that do not have a sufficient error description if the goods lack or have insufficient packaging, as well as returns that for other reasons are not approved by playgadgetsworld. If the returned item is not approved, it will be sent back to the sender or kept for further actions such as costs and any other eventual expenses. The customer is responsible for the product until it has been received by playgadgetsworld.

Returns

For all kinds of returns (for example warranty/purchase on approval/complaints/changes) you as a customer must first contact our customer service via email (support@playgadgetsworld.com) to receive instructions for returns as well as register your case of return. For items that have been sent to playgadgetsworld without first being reported no responsibility will be taken. The instructions for returning the item will be received after the complaint has been made.

We do not offer any return labels for the returns of the order you have purchased.

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